Privacy Policy

Last updated: October 2026

KRATUS ("KRATUS", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you provide when using our online store.

This Privacy Policy explains what information we may collect, why we use it, how it may be shared and the choices available to you.

1. Information We Collect

Depending on how you interact with our store, we may collect information such as:

• Name

• Email address

• Billing and shipping address

• Telephone number

• Order and transaction information

• Product and purchase information

• Customer service communications

• Device and browser information

• IP address

• Website interaction and usage information

• Information provided when subscribing to marketing communications

Payment information may be processed directly by payment providers. KRATUS does not need to retain complete payment card details to process an order.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Deliver products

• Process payments

• Provide customer support

• Communicate about orders

• Respond to inquiries

• Prevent fraud and unauthorized transactions

• Maintain and improve our website

• Understand how customers use our store

• Send marketing communications where permitted

• Comply with legal and regulatory obligations

3. Information Sharing

We may share relevant information with service providers that help us operate our business, including ecommerce technology providers, payment processors, shipping and fulfillment providers, analytics providers, fraud prevention services and customer support providers.

These providers may process information in countries other than the country where you live.

We do not sell your personal information as a general business practice.

Where applicable law provides you with rights concerning the sale or sharing of personal information for targeted advertising, those rights will be respected through the mechanisms available to you.

4. Shopify

Our online store is powered by Shopify.

Shopify provides the ecommerce infrastructure used to operate the store, including functions related to checkout, payments, customer accounts and store operations.

Information submitted through our store may therefore be processed by Shopify and by other service providers involved in providing our services.

For more information about how Shopify processes personal information, please review Shopify's applicable privacy documentation.

5. Cookies and Similar Technologies

Our store may use cookies and similar technologies to provide essential functionality, remember preferences, understand website usage, improve performance and, where permitted, support marketing and advertising activities.

Depending on your location, you may have choices regarding certain cookies or data-processing activities.

6. Marketing Communications

If you subscribe to our marketing communications, we may use your email address to send information about new products, drops, promotions or other KRATUS updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the communication.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling transactions, maintaining business records, resolving disputes, preventing fraud and complying with legal obligations.

Retention periods may vary depending on the type of information and applicable law.

8. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, which may include the right to:

• Request access to certain personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Request information about how your data is used

• Withdraw certain consents

• Opt out of certain marketing communications

• Exercise other rights provided by applicable privacy laws

Requests can be submitted using the contact information below.

9. International Data Transfers

Because KRATUS uses international ecommerce, payment, shipping, analytics and technology providers, personal information may be processed outside your country.

Where required, appropriate safeguards will be used for international transfers in accordance with applicable law.

10. Children's Privacy

Our store is not intended for children who are not legally permitted to make purchases independently in their jurisdiction.

We do not knowingly request personal information from children for the purpose of making purchases.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements or privacy practices.

The updated version will be posted on this page with a revised "Last updated" date.

12. Contact

For privacy-related questions or requests, contact:

Email: elionai7silva@gmail.com