Returns & Refunds

We want you to feel confident ordering from Kratus. If you need to request a return, contact us with your order number and the reason for the request.

Condition

Returned clothing should be unworn, unwashed and in its original condition, with original tags attached where applicable.

Before sending a return

Do not send an item back without contacting us first. We will provide the applicable return instructions.

Refunds

Approved refunds are issued to the original payment method. Shipping charges, duties and taxes may be non-refundable depending on the circumstances and destination.

Return eligibility can vary by destination and applicable consumer law.