FAQ

Frequently Asked Questions

How do I place an order?

Choose a product, select the available options (such as size or color), click Add to cart and continue to checkout. Before paying, you will see the order total, shipping options and available payment methods.

Which payment methods do you accept?

The payment methods available for your order are displayed at checkout before you complete your purchase. All prices are shown in US dollars (USD).

Do you ship to the United States?

Yes. Eligible products display a free standard shipping option ($0.00) at checkout for orders delivered to addresses in the United States. The shipping options that apply to your order are always shown at checkout.

How long will delivery take?

Estimated delivery times, when available, are displayed at checkout and are not guaranteed delivery dates. Please see our Shipping Policy for details.

Will I receive tracking information?

When tracking is available for your shipment, tracking information will be sent to the email address entered during checkout. Please allow some time for tracking to become active after dispatch.

Can I return an item?

Please read our Returns & Refunds Policy and contact us before sending anything back. We will review your request and provide the applicable instructions.